Mallfella Shipping Policy

Last Updated: October 27, 2026

At Mallfella, we aim to deliver your orders safely, discreetly, and on time. This Shipping Policy applies to orders placed through our online store within Pakistan.

1. Shipping Coverage

We currently deliver across Pakistan, subject to courier service availability at your location.

2. Order Processing Time

Orders are generally processed within 1–2 business days after confirmation. Orders placed on public holidays or during exceptional circumstances may take longer to process.

3. Shipping Charges

Our standard shipping charge is Rs. 250 per order. Any applicable shipping charges will be displayed during checkout before you place your order.

4. Estimated Delivery Time

Estimated delivery time is 3–5 business days after dispatch. Remote areas, public holidays, weather conditions, and courier delays may affect delivery times.

5. Order Confirmation and Tracking

We may contact you by phone or message to confirm your order and delivery details. Where tracking information is available, we will share it with you.

6. Discreet Packaging

We understand the importance of privacy when purchasing intimate apparel. We aim to use discreet packaging that does not unnecessarily reveal the nature of the products inside.

7. Incorrect Address or Failed Delivery

Customers are responsible for providing a complete and accurate delivery address and contact number. Incorrect details, an unavailable recipient, or repeated failed delivery attempts may delay delivery or result in order cancellation.

8. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us so we can assist you in checking its status with the courier.

9. Contact Us

For shipping-related questions, please contact Mallfella through the contact details provided on our website.

Thank you for shopping with Mallfella.