Mallfella Terms of Service

Last Updated: October 27, 2026

Welcome to Mallfella. By accessing our website or placing an order, you agree to the following terms and conditions.

1. General Terms

Mallfella operates an online store offering ladies' undergarments and related products to customers in Pakistan. We reserve the right to update these terms when necessary.

2. Product Information

We make reasonable efforts to display accurate product descriptions, images, colours, sizes, and prices. Actual colours may vary slightly depending on your device screen. Please review product details and size information before ordering.

3. Prices and Payments

All prices are displayed in Pakistani Rupees (PKR), unless stated otherwise. Shipping charges and any applicable fees will be shown at checkout. Cash on Delivery is subject to availability and order confirmation.

4. Orders and Confirmation

We reserve the right to decline or cancel an order in cases such as incorrect pricing, unavailable stock, incomplete information, or suspected fraudulent activity. We may contact customers to verify order details.

5. Shipping and Delivery

Delivery estimates and shipping charges are described in our Shipping Policy. Delivery dates are estimates and may be affected by courier delays or circumstances beyond our control.

6. Returns, Refunds and Cancellations

Returns, refunds, and cancellations are governed by our published Return and Refund Policy. Due to the intimate nature of ladies' undergarments, hygiene-related restrictions may apply. Please review the applicable policy before placing an order.

7. Acceptable Use

You agree not to misuse our website, submit false information, attempt unauthorized access, or engage in fraudulent activities.

8. Intellectual Property

Website content, branding, images, and other materials owned by Mallfella may not be reproduced or used commercially without permission, except as permitted by applicable law.

9. Limitation of Liability

To the extent permitted by applicable law, Mallfella is not responsible for indirect losses arising from website interruptions or delays outside our reasonable control. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

10. Changes to These Terms

We may update these terms from time to time. Updated terms will be published on this page with a revised date where appropriate.

11. Contact

For questions about these terms, please use the contact information provided on our website.

Thank you for shopping with Mallfella.